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Burst Management

To take a single picture with your iPhone, tap the shutter button. To capture multiple pictures of fast-moving activity in rapid succession, tap and hold the shutter button. This is called a Burst.

I didn’t know about Burst photos until I took one by accident. I pressed the shutter button for a moment longer than necessary and heard what sounded like machine gun fire. By the time I took my finger off the shutter button, I had taken about 18 frames of the same slow-moving subject. I don’t need all of those!

The iPhone bundles these individual images into one thumbnail image in the “All Photos” album, and also in the “Burst” album.

Whether you intend to take Burst photos (great for fast-moving sports and animals), or you take them by accident (as many of us have), here’s how to manage the collection of pictures:

  • Open the Photos app.
  • Locate the burst photos in the All Photos or Bursts albums.
  • Tap the thumbnail of the image. It will say “Burst (# Photos)” in the upper left corner of the image.
  • Tap “Select” at the bottom of the screen.
  • Select the image(s) you wish to keep.
  • Tap “Done” in the upper right corner of the screen.
  • Tap “Keep Only # Favorites.”
  • The individual images that you selected will be in your “All Photos” album and that Burst collection will be gone.

Check your Photos app for a Burst album. You may wish to delete some of the frames you don’t need.


Call Back Survey

After working my way through a company’s tedious phone tree system, the last thing I want to do is agree to their call-back survey offer. Yet, I say “Yes” every time.

Here’s why:

I have no idea whether the person who eventually helps me knows if I have agreed to the follow-up survey, but on the chance that he/she does know, and might step up the level of service in return for my positive feedback, I agree to the survey.

Then, once the survey call comes in, I can choose to ignore it, or, depending on my experience, participate. Seems like a no-lose option.

Press #1 if you agree.

Trading Up?

If you traded in your car to buy a new car, would you leave your house keys, wallet, and phone in the trade-in? Of course not.

Yet, many people leave their smartphones — fully loaded with emails and passwords and personal information — at the phone store when they buy a new phone. Just as bad. Please don’t do that.

If you buy a new phone:

  • Be sure you have a recent backup of your current phone, either to the cloud or to a computer.
  • Test the new phone to be sure that you can make calls and receive calls.
  • Enter your personal information into your new phone: Apple ID, email, apps, etc.
  • Test your new phone to be sure you can get your contacts, calendar, email, etc.
  • Sign out of everything on your current phone and then “Erase all Content and Settings.”

Only after you have erased everything from the phone — which restores it to the factory settings — should you consider trading it in, or even giving it to a friend or family member.

(Even if the person at the store offers to wipe your phone clean for you, I recommend that you decline. Do it yourself to be sure it gets done.)

Or, just keep the old phone as a backup of all of your information. You will probably never need it, but at least you’ll be sure no one got your information from that phone.

If you recently bought a new phone and left your old, fully-loaded phone at the store, you should change your passwords for your email address(es), your Apple ID, your Amazon account, and any other site/app that had a password stored in the phone.

And then … enjoy your new phone!

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