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Previous Recipients

We all have them: old or incorrect email addresses that pop up in our “To” field when we are trying to address an email to the correct address. Maddening. How to get rid of them?

The answer is two-fold:

First, delete the old or incorrect email from your contact (address) book if the address is in there. As long as this unwanted address is in your contacts, it will auto-fill when you type the first few characters.

Then, remove the unwanted email address from your “previous recipients” list. Even if the old or incorrect email address is not in your address book, it may still appear in the “To” field. If you sent an email to this address — even if it was years ago — it stayed in a “previous recipients” list and it will annoy you every time it pops up.

To remove previous recipients from an iPhone or iPad:

  1. Open the Mail program.
  2. Create a new message.
  3. Start to type the address you don’t want; it will appear as an auto-fill choice.
  4. Tap the blue “i” in a circle to the right of the un-wanted contact. (Only the addresses not in your contact list will have an “i” next to them.)
  5. Tap “Remove from Recents.”

For steps to remove previous recipients from other devices, use your internet search engine to look up this issue for your specific device or email provider.