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The first time I called a business and got a “phone tree,” I thought the automated instructions and button-pushing choices were quite cool. That thrill is long gone. Now I just want to get to a human quickly.

Here’s how I do it:

Visit this website, type in the name of the company you wish to call, and see how to shorten — or bypass — the automated steps between you and a live being.

If you liked this ITmail, press 1.

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